Life’s most precious moments deserve a design just as special. Our custom design process lasts between 6-10 weeks, in which designer Betsy Cross will work directly with you to conceptualize, design, and create a piece perfectly suited to your story & style.
If you're ready to learn more, let us know what you have in mind. We're excited to hear from you.Tell us your ideas.
Teresa H., Bride
I can't tell you how delighted we are with our ring and how it turned out. It checked all the boxes! We really enjoyed designing it with you and learning about the process as we went along. Thank you for your candid and open methods. You really helped put us at ease. This ring means so much to us on so many levels. Our deepest gratitude to you and your staff!
Agustin R., Groom
I want to thank you for the amazing ring you created for us. I was raised believing that marriage was a once in a lifetime event and that it would be forever. This ring represents these beliefs and it makes this special event in my life even more meaningful. We are extremely happy with the ring and what it symbolizes and that you could make this idea a reality!
Prices for custom fine jewelry can vary widely depending on materials, design, and complexity. We can guide the process of selecting materials and design elements and fit within your budget. This is something we do on almost every project, and we strive to make this process transparent and game-free. We only begin production after you've approved a final quote based on the exact piece we will be making for you.
To get a sense for our pricing, you might find it helpful to peruse our production line of fine jewelry. Please note that custom work is a time- and labor-intensive process, and the pricing will include a reasonable premium for this hands-on, individualized attention.
We stand behind our jewelry and expect that with proper care, your betsy & iya Fine Jewelry will last for years to come. We offer a non-transferable one-year warranty on workmanship defects in our fine jewelry. Normal wear and tear (micro-abrasions, cleaning, polishing, stone tightening, etc.) is covered by this warranty, but repairs of heavy wear and tear (marring, deep scuffs or scratches, bent metal, etc.) are not covered by this warranty, and a fee may be assessed for this type of repair work. We cannot warrant work performed by other jewelers (including resizing), and any such work will void our warranty. Jewelry is not indestructible, and will stay beautiful longer by adhering to our General Care tips here, as well as Jewelry Materials, Care, and Maintenance tips.
Your $500 deposit is non-refundable, and covers the first round of sketches and a round of revisions based on your feedback. Additional rounds of revisions may require additional payment. In the unlikely event that you are not interested in continuing at any point during the sketching/design process, the sketches and any revisions we have prepared up to that point are yours to keep.
Once a design is finalized, we will prepare a final fixed-price quote for you, and may collect a partial payment payment at that point for materials. Full payment will be due upon completion.
Depending on our current workload and your decisiveness, we can occasionally accelerate our custom process faster than our typical 6-10 weeks. If you are interested in working with us, but tight on time, it's still worth reaching out to let us know your timelines and ideas, and we will let you know if we can satisfy them before we begin working together.