Martine
Prompt and efficient shipping process
Personalized and attentive customer service
Top-notch quality in materials and craftsmanship
I absolutely loved working with this company. I was only in Portland for a few days and live out of state, but I was able to pick a specific gem and setting in store and have it shipped quite promptly. Kelly M. was wonderful and guided me through each step of customization. Her professionalism and enthusiasm made the whole process enjoyable. The quality of materials and care in making each piece is top notch, and I also highly recommend if you have any current jewlery that needs alteration. Will definitely be purchasing from here again soon!
I am beyond overjoyed with how my rings turned out. I haven’t been able to wear my wedding ring for the last couple years because I’ve needed to get it resized. Unfortunately during the ice storm our house flooded, we got displaced and my wedding ring was stolen. 😔 Fortunately, I had my Grandmother’s diamond she passed down to me. I couldn’t wait to take it to Betsy to get a custom setting. The whole process was so enjoyable. She is such a lovely person. The communication was excellent. The space is so inviting and the other team members are wonderful to work with. When I saw my rings it truly took my breath away, and I got emotional. I know my Grandmother is smiling down seeing her stone in such a beautifully crafted piece of artistry. I can’t wait to pass my rings down to my daughter someday. Betsy and team, thank you so much for your passion and dedication to your craft. -Colie 🫶🏽
I first bought a ring from B&I when walking through the airport in Portland in early 2019. I loved it soooo much. I've been wearing that ring ever since. So when I wanted another ring this year, I checked out their site bc I knew I could find something that was high quality and fine craftsmanship while also being unique. I bought their Colima ring this time and I can't say enough. I'm going to be wearing this everyday too. It arrived in a cute box, well packaged and with a little care guide. Today, I received a handwritten letter from them, thanking me for my business. I feel like that's going above and beyond and I appreciate their efforts in connecting with their clients. Thanks so much!
Betsy and her team used jewelry I own to design a custom ring that I love! My experience from the first team member who showed me the custom jewelry case in the store to my meeting with Betsy to discuss design, and with the team who communicated with me during production and pick-up was top notch and highly professional. Betsy and Iya's has a polished and notable business model, and their jewelry is contemporary and timeless. Check out their website and Portland store.
Working with Barrie at Betsy & Iya on my custom wedding ring was an absolute breeze. At one point I think I told her, "This is a lot of fun!" From our first meeting, she completely understood what I wanted from my ring and perfectly nailed the design in the first round. She was friendly, personable, and communicative. But nothing can really top her talent. I am so in love with my ring, and highly recommend working with Betsy & Iya to anyone who wants a design that's perfectly YOU.
We found Betsy and Iya years ago on a trip to see our daughter in Portland. They were still at their old "digs" and we found their work very creative. They were kind enough to give me a tour of the their workshop as I had interest in their metal work processes. Their jewlery is ARTWORK. Truly creative, very reasonably priced and just nice people! Each time we go to Portland REQUIRES a stop at Betsy and Iya. Love this place love their "stuff."
The Betsy & Iya team are absolute magic! From the moment we stepped into the store, their team was friendly, fun, and open. We worked to design a wedding ring based off of one of their existing designs. Their team listened and supported us, all with expertise and thoughtfulness. It was truly a great experience and we look forward to visiting their space every time we are in Portland!
The Betsy and Iya team were incredible to work with! I came in looking for a custom engagement ring for my partner and they made the process easy, transparent and stress-free. I appreciated the communication and thoughtfulness that went into creating this very special ring. My fiancé absolutely loved it and could not be happier. Thank you Betsy, Barrie and the whole team for helping to make our engagement so special! We will see you all again for our wedding bands ;)
I have been working with Betsy and Iya for several years, and when I made the decision to get engaged I knew there was only one place in Portland that could deliver a custom engagement ring that matched my expectations. My fiance is so proud showing her engagement ring to friends and family, and we were both so pleased throughout the process that we asked them to create our custom wedding bands as well! Truly a special boutique that is so much more than just another jewelry store. Thanks again!
I’ve been working with Betsy to design my wedding band and my husbands wedding band. The entire experience has been a pleasure.
I’m not a huge reviewer but I felt compelled to write a review for Betsy & Iya based on the exceptional Level of customer service I received when trying to get my wedding ring to fit. I was probably the most annoying customer ever, coming in at least 10 times, & they were so sweet & accommodating every time. I finally got some adjustment beads to keep it from sliding around & it fits like a dream now! Thanks again for all of your help!
I worked with Betsy & Iya to make a custom engagement ring/wedding band combination and the whole process was wonderful. I went into it knowing next to nothing about jewelry and yet came out of their process with beautiful meaningful custom pieces. They were very budget-aware and transparent about costs as well. I truly felt like they were invested in creating the best work that they could.
My fiancé and I worked with Barrie, Betsy and the team at Betsy & Iya to design my engagement ring and our wedding bands. The process was wonderful. The only challenging part was having to make decisions from the beautiful design options Betsy prepared for us! I wouldn’t have changed a thing. Betsy & Iya will always have a special place in our hearts.
I am absolutely impressed by the quality of Betsy & Iya: they sent me a handwritten card (!) to thank me for my recent purchase and ask if there is anything they could improve. Amazing service, amazing quality, amazing delivery timeline and package! Will definitely be a returning customer. Much success to Betsy & Iya!
My experience with Betsy & Iya was, no exaggeration, the single best customer experience I’ve ever had, anywhere. Betsy and Barrie were endlessly helpful, provided kind and welcome guidance as they walked me through the process of custom designing a ring, and Betsy came up with an absolutely *perfect* design, one that my fiancé fell instantly in love with. They were able to capture everything I wanted to say, and turned it into a ring I was deeply proud to give her. The entire experience was a complete delight, start to finish. The whole process can seem intimidating, but Betsy & Iya take such good care to make each step along the way feel fun and rewarding. I really can’t say enough good things about my experience with Betsy & Iya.
My partner and I had our engagement ring set custom designed by Betsy and IT IS THE MOST BEAUTIFUL RING SET I HAVE EVER SEEN. Betsy and her team were prompt, responsive, paid attention to detail, and most importantly, designed the ring of my dreams that is even more beautiful in person than I could have imagined. They worked with an heirloom stone I had and worked within my budget with ease. I couldn't imagine going anywhere else for custom jewelry design.
The team at Betsy & Iya were wonderful in bringing my vision for an heirloom tenth anniversary piece to life. They listened to my story, took into consideration my personal style and worked with stones that had very special meaning to me to design a stunning piece the celebrates the past, present and future of my family. It was a privilege to work with them. Highly recommend.
I worked with Betsy & Iya to commission a custom engagement ring. The entire process, from their initial consultations through intermediate design reviews, was transparent, earnest, and accessible. The materials they use are well-sourced and my partner absolutely loves the one-of-a-kind ring that they thoughtfully created.
My partner and I recently finished working with Barrie at Betsy & Iya on a beautiful custom engagement/wedding ring combo. Barrie was a great communicator and provided excellent customer service throughout the process. We love the finished product and would definitely recommend Betsy & Iya for your custom jewelry needs...I also adore all the fun stuff they have in their shop on NW Thurman - check it out if you haven't already!
I've been a BIG fan of Betsy & Iya for years now, and I finally got to work with their team on a custom project. They gave new life to my grandmother's ring I inherited. We went through many design rounds trying to incorporate all of the stones, and when I still wasn't fully clicking with how it was all coming together, they scratched the previous designs, started "over", and NAILED it the final go around. I share that experience, because they were SO patient with me, and were supportive of my ideas. I hope to work with them on another custom project in my future!