The information that follows may be affected by periods of high demand. Read about Holiday order deadlines below.
All orders ship directly from our headquarters in Portland, OR. We work hard to produce and fulfill orders (ship them or prepare them for pickup) as quickly as possible. These timelines vary by product type and stock status.
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B&I Fashion Jewelry |
B&I Fine Jewelry |
Products made by Others |
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In stock |
Typically fulfilled within 2 business days of payment. | Typically fulfilled within 2 business days of payment. | Typically fulfilled within 2 business days of payment. |
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Out of stock (Read more at Stock Alerts) |
Orders with any out of stock line items may take up to 2-3 weeks to be made onsite by our Production team and then fulfilled. | Much of our fine jewelry is made to order. The product page will indicate timelines for these items based on material availability and production time. | Fear not! Our site won’t allow you to purchase these items. Please contact us about the possibility of placing a special order. |
Carrier Time Frames
The times above only pertain to the time it takes a package to leave our hands, but do not include carrier transit time, which will vary by service, distance, and carrier. Carrier time frames indicated in shipping options selected during checkout come directly from the carriers and do not include these handling / processing / production times. Carrier time frames may or may not come with a guarantee. The only shipping method we offer that comes with a guarantee is the expensive one: UPS Next-day Air. All other services will indicate an estimated transit time, but that is not guaranteed by the carriers. See carrier terms on their respective websites for more information. We are not responsible for carrier delays in shipping.
Unless otherwise agreed to, we will wait to fulfill your order until every item in the order is ready, so your order’s shipping timeline will align with the longest lead time piece in your order. To avoid this delay, please place separate orders for items with different lead times.
As a very general estimation about timelines (and subject to everything above): your domestic shipment may be delivered within 1-4 business after it leaves our hands. If you are in a hurry to get your goods, please email or call us and we'll do our best to accommodate you.
We recommend USPS Ground Advantage or Priority shipping. It's fast, reliable, affordable, and trackable within the United States.
For delivery by December 24, 2023:
- In-store Pickup: Order in-stock items by 11:59pm, Saturday, December 23
- USPS Ground Advantage: Order in-stock items by 11:59pm, Friday, December 15
- USPS Priority: Order in-stock items by 11:59pm, Sunday, December 17
- UPS 3 Day Select: Order in-stock items by 11:59pm, Monday, December 18
- UPS 2nd Day Air: Order in-stock items by 11:59pm, Tuesday, December 19
- UPS Next Day Air: Order in-stock items by 11:59pm, Wednesday, December 20
We set these deadlines by considering the deadlines carriers themselves provide, along with the time we need to process and pack your order. We guarantee we'll get your package to the carrier before their cutoff, but we can't guarantee what happens after the package leaves our hands. Please see Carrier Time Frames section above for more details.
The best way to ensure delivery by the holidays is to order early or visit our brick & mortar store if you live in the Portland area so you can take your items home with you. If you order through the website, ordering in-stock items will help your order arrive more quickly.
Additional Information: