We grade jewelry in three tiers: Scrap, Good, and Great. For items deemed Scrap, we issue a flat $2 credit per item and recycle the jewelry. Items graded as Good receive a 20% store credit, and items graded as Great receive a 40% store credit. Store credits are based on the retail value of the piece. Our grading decisions are final and when you send items into us, you are agreeing to accept the amount of credit that our grading process yields.