UPDATE: We are closed until further notice due to COVID-19 and the Stay Home/Save Lives Order.
While we are closed, our team is standing by, ready, and excited to get back to work. If you have a pending order or custom project with us, rest assured we will make and ship every single order just as soon as it's safe to be back at work.
In these uncertain times, we expect delays to occur. Your purchases make a huge difference, but please only order at this time if you are comfortable waiting an unknown amount of time for your order to be made and shipped. We thank you in advance for your patience and understanding as we work our hardest to deliver the best service possible to you.
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Since March 12, we've temporarily closed our Portland headquarters and laid off almost half our staff due to a revenue drop we can only attribute to COVID. This pandemic is real, and so is the fear around it. We know it will pass, but we also know the world and the small business community will look different when it does. Our team is a tight knit one and these were impossibly hard decisions. When we broke the news to our team, we stood in a circle in our Production Studio and talked and cried and hugged (while it was still safe to).
Dear customer, we've never asked for your support. As a small business, we believe that our sole focus should be on offering you the best experience in our store and with our products that we possibly can. We want you to love your time with us and feel like you got something back from us worth what you paid in time, money, energy – whether that's a piece of jewelry that makes you feel bold and confident, or simply a pleasant, welcoming conversation with one of our team. We should support you in that pursuit.
But times are different and today we will ask for your support. It will be the first time we ask for it in twelve years of designing and making jewelry with passion and love. We need your help to keep our doors open. If you love what you get from us, if you love the texture, variety, realness, and richness that doesn't come from huge big box stores, but only from small stores run by real people (the Little Boxes), we are asking for your support today and in the coming weeks.
On Sunday, March 15, we celebrated our 12th business birthday. We put a candle on the cake with your name on it. Let's hold hands, take a deep breath, close our eyes, and blow.
-Betsy Cross, founder & designer
Today, we're introducing 7 styles that you can pick your price on. Got more? Pay what feels right to you. Got a little less? Pay a price that is as kind to your bank account as you are to us.
COVID-19 and fear is spreading fast, but maybe, just maybe, we can spread beauty, strength, and connection faster. We know that when you wear betsy & iya, you're wearing more than a pair of earrings. You're wearing a woman-owned business; you're wearing a company who stands for social justice, who donates time and money. You're wearing full-time health benefits for our employees, 401k matching, paid holidays and paid time off. You're wearing goods not made oceans away, but right here by people who care. You also happen to be wearing a mean pair of hoops.
So, let's share it. Let's share it faster than COVID. Starting today, every order is leaving our shop with 5 discount codes for you to use or give to your friends. Because life is better when it's shared with those you love.
*Codes given and valid online and in-store. Online purchases will have a coupon book included with shipment.
We're joining up with a group of Portland retailers offering gift certificates at 11% off. Buy now and use whenever. Our gift certificates never expire. Just enter code SAVE11 at checkout.
From the bottom of our hearts, thank you for helping in whatever way you can. Please be safe, be kind, and stay healthy.